---
title: "Office 2019 Compatibility with Muhimbi Document Converter"
canonical_url: "https://www.nutrient.io/guides/document-converter/sharepoint/knowledge-base/office-2019-compatibility-with-pdf-converter/"
md_url: "https://www.nutrient.io/guides/document-converter/sharepoint/knowledge-base/office-2019-compatibility-with-pdf-converter.md"
last_updated: "2026-06-08T16:48:26.840Z"
description: "System requirements and compatibility information for Nutrient Document Converter SDK, including supported versions and dependencies."
---

# Office 2019 Compatibility with Muhimbi Document Converter

Microsoft Office 2019 is compatible with the Muhimbi Document Converter for SharePoint On-Premises and Document Converter Services On-Premises with the following restrictions:

- It must be Microsoft Office 2019 Professional Plus and activated with the product key.

- The Click-to-Run (CTR) version is **not** acceptable.

- The user must follow configuration guides to ensure everything is set up appropriately.

## Troubleshooting

Follow these steps if you’re experiencing any issues with configuration:

1. Log in to the machine as the ConversionService user.

2. Stop the Conversion Service.

3. Start a command prompt (CMD) as an administrator.

4. Navigate to the installation folder of the Muhimbi Document Converter product (usually c:\Program Files\Muhimbi Document Converter).

5. Start the `Muhimbi.DocumentConverter.Service.exe` file (this will start the service in interactive mode).

6. Convert one of each type of Office document using the Diagnostic Tool.

7. Observe any popup windows appearing and act accordingly (i.e. click them away, accept privacy terms, etc.)

8. Press a key in the command window, which will stop the service in interactive mode.

9. Start the Muhimbi Document Converter Service normally.

---

## Related pages

- [Knowledge Base: SharePoint Document Converter](/guides/document-converter/sharepoint/knowledge-base.md)
- [How to resolve the issue of Blink binaries (Portable Chromium) no longer being included?](/guides/document-converter/sharepoint/knowledge-base/alternative-options-to-portable-chromium.md)
- [Understanding file check-in and checkout in SharePoint](/guides/document-converter/sharepoint/knowledge-base/are-files-checked-in-out-after-conversion.md)
- [Understanding automatic check-in for SharePoint Online](/guides/document-converter/sharepoint/knowledge-base/automatic-check-in-behaviour-in-sharepoint-online.md)
- [Streamline document conversion in SharePoint](/guides/document-converter/sharepoint/knowledge-base/automatic-document-conversion-workflow-getting-started.md)
- [How to avoid Microsoft Office as a dependency?](/guides/document-converter/sharepoint/knowledge-base/avoiding-microsoft-office-as-dependency.md)
- [Configuring Chromium-based HTML-to-Document converter](/guides/document-converter/sharepoint/knowledge-base/configuring-chromium-based-html-to-pdf-converter.md)
- [Effortlessly convert SharePoint list items to PDF](/guides/document-converter/sharepoint/knowledge-base/convert-a-list-item-including-all-attachments-to-pdf.md)
- [Converting InfoPath/Nintex form-based list items using Nutrient Document Converter](/guides/document-converter/sharepoint/knowledge-base/converting-infopath-nintex-forms-based-list-items-using-the-muhimbi-pdf-converter.md)
- [Effortless document workflows with SharePoint Designer](/guides/document-converter/sharepoint/knowledge-base/creating-workflows-using-sharepoint-designer-the-muhimbi-pdf-converter.md)
- [What do I get if I subscribe to Document Converter Online?](/guides/document-converter/sharepoint/knowledge-base/difference-between-sharepoint-app-and-power-automate-features.md)
- [Elevate App Privileges to Access Advanced Features (Old Version)](/guides/document-converter/sharepoint/knowledge-base/elevate-app-privileges-old-version.md)
- [How to enable custom scripts in SharePoint Online](/guides/document-converter/sharepoint/knowledge-base/enable-custom-scripts-in-sharepoint-online.md)
- [Deploying real-time watermarking in SharePoint](/guides/document-converter/sharepoint/knowledge-base/enabling-real-time-watermarking-on-modern-view-libraries.md)
- [How to harden and secure the server running the Conversion Service?](/guides/document-converter/sharepoint/knowledge-base/hardening-securing-the-server-that-runs-the-conversion-service.md)
- [How can I request a trial license?](/guides/document-converter/sharepoint/knowledge-base/how-can-i-request-a-trial-license.md)
- [How to specify which InfoPath view(s) to convert?](/guides/document-converter/sharepoint/knowledge-base/how-can-i-specify-which-infopath-view-s-to-convert.md)
- [Optimize Nintex workflows with document conversion](/guides/document-converter/sharepoint/knowledge-base/how-can-i-use-the-pdf-converter-in-combination-with-nintex-workflow.md)
- [How does Document Converter handle InfoPath XSN files?](/guides/document-converter/sharepoint/knowledge-base/how-does-the-pdf-converter-deal-with-infopath-xsn-files.md)
- [Secure document processing for SharePoint Online](/guides/document-converter/sharepoint/knowledge-base/how-does-the-pdf-converter-for-sharepoint-online-deal-with-private-documents.md)
- [Find your SharePoint Online Tenancy ID in minutes](/guides/document-converter/sharepoint/knowledge-base/how-to-determine-your-sharepoint-online-tenancy-id.md)
- [How to edit the Conversion Service configuration file?](/guides/document-converter/sharepoint/knowledge-base/how-to-edit-the-conversion-service-s-configuration-file.md)
- [Unlock advanced features in SharePoint Document Converter](/guides/document-converter/sharepoint/knowledge-base/how-to-elevate-app-privileges-to-access-advanced-features.md)
- [How can I use the GdPicture Conversion Engine globally?](/guides/document-converter/sharepoint/knowledge-base/how-to-use-gdpicture-conversion-engine-globally.md)
- [How well does Document Converter scale and handle high load?](/guides/document-converter/sharepoint/knowledge-base/how-well-does-the-pdf-converter-scale-deal-with-high-load.md)
- [How to resolve the issue of iFrame, Embed, and Object entities being automatically removed?](/guides/document-converter/sharepoint/knowledge-base/iframe-embed-object-entities-are-removed.md)
- [How to install and configure Ghostscript for PDF post-processing](/guides/document-converter/sharepoint/knowledge-base/installing-and-configuring-ghostscript-for-pdf-post-processing.md)
- [Install Document Converter for SharePoint](/guides/document-converter/sharepoint/knowledge-base/installing-the-pdf-converter-for-sharepoint-online-app.md)
- [Set up document converter for SharePoint workflows](/guides/document-converter/sharepoint/knowledge-base/installing-the-pdf-converter-for-sharepoint-online-workflow-actions.md)
- [Deploying Muhimbi Document Converter in SharePoint 2013](/guides/document-converter/sharepoint/knowledge-base/installing-wsp-in-sharepoint-2013-running-2010-legacy-mode.md)
- [Optimize PDFs with advanced OCR features](/guides/document-converter/sharepoint/knowledge-base/ocr-facilities-provided-by-the-pdf-converter.md)
- [FAQs on SharePoint Online Document Converter](/guides/document-converter/sharepoint/knowledge-base/pdf-converter-for-sharepoint-online-faq.md)
- [Document Converter in SharePoint Subscription Edition and the stsadm command](/guides/document-converter/sharepoint/knowledge-base/pdf-converter-in-sharepoint-subscription-edition-and-the-stsadm-command.md)
- [or](/guides/document-converter/sharepoint/knowledge-base/print-quality-configuration.md)
- [Effortlessly deploy SharePoint Online apps and extensions](/guides/document-converter/sharepoint/knowledge-base/programmatically-deploy-the-sharepoint-online-app-spfx-extension-and-workflow-actions-to-multiple-site-collections.md)
- [Optimize PDFs: Fast Web Views and font management](/guides/document-converter/sharepoint/knowledge-base/set-pdf-version-enable-fast-web-views-embed-strip-fonts-using-web-services.md)
- [How to set GdPicture OCR as the default OCR engine?](/guides/document-converter/sharepoint/knowledge-base/set-up-gdpictureocr-as-default-ocr-engine.md)
- [Optimize PDF viewer preferences effectively](/guides/document-converter/sharepoint/knowledge-base/setting-pdf-viewer-preferences-using-the-web-service.md)
- [Convert SharePoint Online pages to PDF easily](/guides/document-converter/sharepoint/knowledge-base/sharepoint-online-html-conversion-user-credentials.md)
- [Upgrade to Muhimbi Document Converter for SharePoint](/guides/document-converter/sharepoint/knowledge-base/upgrading-to-pdf-converter-for-sharepoint-online-spfx.md)
- [Optimize SharePoint with K2 Workflow Document Converter](/guides/document-converter/sharepoint/knowledge-base/using-pdf-converter-in-combination-with-k2-workflows.md)
- [Streamline PDF conversions in SharePoint Online](/guides/document-converter/sharepoint/knowledge-base/using-the-pdf-converter-for-sharepoint-online-user-interface.md)
- [Using the Document Converter from PowerShell](/guides/document-converter/sharepoint/knowledge-base/using-the-pdf-converter-from-powershell.md)
- [Watermark and secure OnOpen in SharePoint Online FAQ](/guides/document-converter/sharepoint/knowledge-base/watermark-secure-onopen-in-sharepoint-online-faq.md)
- [What features have been added to Document Converter over the years?](/guides/document-converter/sharepoint/knowledge-base/what-features-have-been-added-to-the-pdf-converter-over-the-years.md)
- [Convert various file formats to PDF easily](/guides/document-converter/sharepoint/knowledge-base/what-file-formats-types-are-supported-for-conversion.md)
- [Convert documents with SharePoint PDF converter](/guides/document-converter/sharepoint/knowledge-base/what-locations-can-i-convert-documents-to.md)
- [Effortless PDF merging with SharePoint tools](/guides/document-converter/sharepoint/knowledge-base/what-pdf-merging-facilities-are-available.md)
- [Where can I download the latest version of the software?](/guides/document-converter/sharepoint/knowledge-base/where-can-i-download-the-latest-version-of-the-software.md)
- [Where to find details about Document Converter's object model?](/guides/document-converter/sharepoint/knowledge-base/where-can-i-find-details-about-the-pdf-converter-s-object-model.md)