---
title: "Troubleshooting install.cmd errors | Nutrient Integrations"
canonical_url: "https://www.nutrient.io/guides/document-converter/sharepoint/troubleshooting/troubleshooting-install-cmd-errors/"
md_url: "https://www.nutrient.io/guides/document-converter/sharepoint/troubleshooting/troubleshooting-install-cmd-errors.md"
last_updated: "2026-05-26T12:13:20.326Z"
description: "Learn how to troubleshoot install.cmd errors."
---

# Troubleshooting install.cmd errors

_**Please note that the following only applies to versions of the Document Converter older than 8.0. The most recent release comes with a&nbsp;[new installer](https://www.nutrient.io/blog/muhimbi-pdf-converter-new-setup-experience/).**_

A small percentage of our customer get the following error when executing&nbsp;_install.cmd_ to install the SharePoint front-end WSP file.

```

Muhimbi.PDFConverter.SP2010.wsp: The specified file was not found.

```

As a workaround please make sure you are logged in using an account that can deploy WSP files. If UAC is enabled then launch an elevated command prompt, navigate (‘cd’) to the folder that holds the WSP file and execute the following 3 commands:

```batch

"%CommonProgramFiles%\Microsoft Shared\Web Server Extensions\14\bin\STSADM.EXE" -o addsolution -filename Muhimbi.PDFConverter.SP2010.wsp

"%CommonProgramFiles%\Microsoft Shared\Web Server Extensions\14\bin\STSADM.EXE" -o execadmsvcjobs

"%CommonProgramFiles%\Microsoft Shared\Web Server Extensions\14\bin\STSADM.EXE" -o deploysolution -name Muhimbi.PDFConverter.SP2010.wsp -immediate -allowgacdeployment -force

```

---

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