---
title: "Something went wrong, or resource object not found"
canonical_url: "https://www.nutrient.io/guides/document-editor/troubleshooting/something-went-wrong-or-resource-object-not-found/"
md_url: "https://www.nutrient.io/guides/document-editor/troubleshooting/something-went-wrong-or-resource-object-not-found.md"
last_updated: "2026-05-26T12:37:25.403Z"
description: "Solutions for common issues and errors in Nutrient Document Editor SDK with debugging tips and workarounds."
---

# Something went wrong, or resource object not found

If you receive an error stating something went wrong (or the equivalent in your local language), there may have been a problem with the distribution of your language-specific resource files. This error isn't logged to the event log, as it's a SharePoint error, which is triggered before our software starts.

To get more information about the error, temporarily change the `CallStack` attribute in the `SafeMode` element in the web.config file to `True`. If a message similar to the following is displayed after refreshing the page, then you need to force SharePoint to redistribute the resource files.![mceclip1.png](@/assets/guides/muhimbi/pdf-viewer-stuck-on-loading/mceclip1.png)

This can be resolved by issuing the following command on each server exhibiting the problem.

**For SP2013, SP2016 and SP2019, invoke `stsadm` commands on the SharePoint server:**

1. Right-click Command Prompt and select Run as administrator.

2. In Command Prompt, navigate to the directory where you can access `stsadm.exe`. This is located at %CommonProgramFiles%\Microsoft Shared\Web Server Extensions\15\BIN (for SP2013, SP2016 and SP2019).

3. Type the `stsadm` command below in the command prompt:

```batch

stsadm -o copyappbincontent

```

**For SharePoint Subscription Edition, please use the PowerShell command below:**

1. Right-click SharePoint Management Shell and select Run as administrator.

2. Type the PowerShell command below in the PowerShell prompt:

```powershell

Install-SPApplicationContent

```

As always, if you require assistance, please [contact our friendly support desk](/company/contact). We're here to help.

---

## Related pages

- [Installing PDF Editor for SharePoint Online](/guides/document-editor/troubleshooting/installing-pdf-editor-for-sharepoint-online.md)
- [Creating Pnp Powershell App Registration](/guides/document-editor/troubleshooting/creating-pnp-powershell-app-registration.md)
- [Resetting the SPO file handler cache](/guides/document-editor/troubleshooting/resetting-muhimbi-cache.md)
- [PDF viewer stuck on loading](/guides/document-editor/troubleshooting/pdf-viewer-stuck-on-loading.md)
- [Uninstalling Nutrient Document Editor for SharePoint, Teams, and OneDrive](/guides/document-editor/troubleshooting/uninstalling-pdf-editor.md)