---
title: "Support"
canonical_url: "https://www.nutrient.io/guides/dws-data-extraction/support/"
md_url: "https://www.nutrient.io/guides/dws-data-extraction/support.md"
last_updated: "2026-05-26T22:37:31.557Z"
description: "Get help with the Nutrient Data Extraction API."
---

# Support

If you encounter issues with DWS Data Extraction API, include the following in your support request:

- The `requestId` from the API error response

- The input file (or a representative sample) that caused the issue

- The expected outcome and the actual result

- The request instructions (mode, output format, options) you used

Submit your request through the [Nutrient support form](https://support.nutrient.io/hc/en-us/requests/new).
---

## Related pages

- [API overview](/guides/dws-data-extraction/api-overview.md)
- [Supported file types](/guides/dws-data-extraction/file-types.md)
- [Error handling](/guides/dws-data-extraction/errors.md)
- [Get started](/guides/dws-data-extraction/getting-started.md)
- [DWS Data Extraction API](/guides/dws-data-extraction.md)
- [Security](/guides/dws-data-extraction/security.md)
- [Privacy](/guides/dws-data-extraction/privacy.md)
- [Supported languages](/guides/dws-data-extraction/supported-languages.md)