---
title: "Troubleshooting"
canonical_url: "https://www.nutrient.io/guides/dws-viewer/troubleshooting/"
md_url: "https://www.nutrient.io/guides/dws-viewer/troubleshooting.md"
last_updated: "2026-06-10T14:59:56.779Z"
description: "Find DWS Viewer API troubleshooting workflows for rendering, fonts, and other support-oriented investigations."
---

# Troubleshooting

Use these guides when you need a support-oriented workflow for diagnosing document issues in DWS Viewer API.

## Guides

- [Rendering and font diagnostics](/guides/dws-viewer/troubleshooting/rendering-and-font-diagnostics.md)
   Troubleshoot DWS Viewer rendering and font issues with a diagnostics checklist, direct endpoint links, and a repeatable workflow for collecting support data.

- [Large document triage](/guides/dws-viewer/troubleshooting/large-document-triage.md)
   Troubleshoot large or problematic DWS Viewer documents with a repeatable workflow that combines upload, metadata checks, text/search validation, preview rendering, and support escalation data.

---

## Related pages

- [Rendering and font diagnostics](/guides/dws-viewer/troubleshooting/rendering-and-font-diagnostics.md)
- [Large document triage](/guides/dws-viewer/troubleshooting/large-document-triage.md)