--- title: "General notifications for workflow efficiency" canonical_url: "https://www.nutrient.io/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-general-notification/" md_url: "https://www.nutrient.io/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-general-notification.md" last_updated: "2026-05-23T00:08:18.199Z" description: "Learn how to utilize the General Notification task in Integrify to streamline communication during process execution and keep everyone informed." --- # Enhance your processes with general notifications ## General Notifications in Integrify The **General Notification Task** is used to send notifications via an email to any user, group, or role of individual(s) within Integrify while a process is executing. By sending the user notifications, you are not giving them a task to do within the process but simply sending information and ultimately access to the request that is executing: In the above example, a **General Notification** task has been added to the process to execute after the _Accepted_ milestone is submitted. In a scenario like this, it is simply notifying the requester that the contract was accepted. In addition to the communication via email, once a person has been notified with a **General Notification** task, it also grants them access to the **Request Details** of that request as it is executing without assigning them a task to complete. ## General Notification usage --- A **General Notification** task may be added anywhere in your process just like any other task. Also, like any other task in Integrify, the transition condition(s) by which the **General Notification** task starts may be dependent on task data, task status, the requester, etc. It is possible to start the task under specific conditions based on the state of the request as it is executing. Aside from conditions on how a **General Notification** task starts, the only other items you will need to configure are: 1. Notification Settings\ 2. Recipients These are discussed below. **Notification Settings** --- Since the primary purpose of this task is to notify individuals, it is most common to manipulate the email message that is to be sent to the recipient(s) of the **General Notification**. To alter the email message content for a **General Notification** task, click on the task and select **Notification Settings**. When you do so you will be presented with the following: You can then change the **Format** (HTML or Plain Text), the **Subject** and the **Body** of the email message that will be sent. When you first configure the **General Notification** task, you are presented with a text template for both the **Subject** and **Body** of an email. These may (and probably should) be changed to fit your needs. To alter the **Subject** or the **Body** of the email, simply change the text like any other text editor. Any item you see highlighted in a yellow box indicates a special token that Integrify will use when email is generated as the task is executing. By default, you will see boxes such as **Request – ID** or **Request – Process** **Name**. These individual boxes will be replaced with the appropriate information based on the context of the request as it is executing. For example, if the unique request id for the request is 123, then anywhere the yellow box that contains **Request – ID** will be replaced with 123. **Add Request Data to Email** --- In addition to the default template and items in the email, it is possible to customize the **Subject** and **Body** of the email with **Data** from your process. To insert a custom item, start by selecting your **Source** value from the **Prefill Notification with Request Data** area on the upper right-hand side of the **Notification Settings** screen: In the example above we have chosen to retrieve data from the Initial Form, which is the first task in the process. The **Field** list will display all available questions on that form that may be selected for the email. Once you have made the selections, press **Add to Body** and new token will be added to the **Body** of the email: In this example, we have elected to add the **First Name** field to be included from the form on the notification. **Defining Recipients** --- Like any other non-system task in Integrify, you will need to define a recipient or recipients for the **General Notification Task**. The recipient may be a user, group, role, or a dynamic recipient. You may select more than one user and you may also apply **Recipient Rules** to conditionally select whether a user should receive an email when the **General Notification Task** executes. --- ## Related pages - [Catch submission issues before they reach the approver](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/ai-form-review.md) - [List of task types](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/complete-list-of-task-types.md) - [Effective data transfer between parent and child requests](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/passing-data-from-child-request-back-to-parent.md) - [Document Signing task configuration](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/document-signing-task.md) - [Optimize your workflow with counter tasks](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-counter-task.md) - [Create documents with Document Generation](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/premium-add-on-task-document-generation.md) - [How to configure the dynamic assigner task](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-dynamic-assigner.md) - [Streamline API workflows with data container tasks](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-data-container.md) - [Configure dynamic email notifications seamlessly](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-dynamic-notification.md) - [Use the Excel Batch task in a workflow](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-excel-batch.md) - [Excel Import task configuration](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-excel-import.md) - [File Copy task configuration](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-file-copy.md) - [Customize task assignments with Form Assigner](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-form-assigner.md) - [Form task configuration](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-form-task.md) - [Simplifying workflow with Launch Request management](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-launch-request.md) - [Streamline file transfers with FTP Push Task](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-ftp-push-task.md) - [Understanding milestone tasks in workflow automation](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-milestone.md) - [Master the Open URL Task for Workflow Automation](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-open-url.md) - [Streamline your processes with PDF generator task](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-pdf-generator.md) - [Effortlessly merge PDFs with ease](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-pdf-merge.md) - [Efficient task assignment with Task Assigner](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-task-assigner.md) - [Schedule future tasks effortlessly with Task Scheduler](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-task-scheduler.md) - [Effortlessly manage user profile updates](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-task-user-profile.md) - [Configure form prefills](/guides/workflow-automation/admin-guide/processes/tasks/standard-task/standard-tasks-form-prefills.md)