---
title: "User Concurrency Calculation Guide"
canonical_url: "https://www.nutrient.io/guides/workflow-automation/faq/how-is-user-concurrency-determined-for-my-installation/"
md_url: "https://www.nutrient.io/guides/workflow-automation/faq/how-is-user-concurrency-determined-for-my-installation.md"
last_updated: "2026-06-09T10:25:14.576Z"
description: "Learn how user concurrency is calculated in Nutrient Workflow, ensuring effective workflow management and user access optimization."
---

# Understanding user concurrency in Nutrient Workflow

User concurrency is calculated by totaling the number of users that have logged into Nutrient Workflow, and have not reached the 10 minute inactivity timeout period. So, for example, a user that logs into Nutrient Workflow, and either walks away or closes their browser without logging out of Nutrient Workflow will count as a concurrent login for up to 10 minutes.

---

> Part of [Frequently asked questions](/guides/workflow-automation/faq.md)

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