---
title: "Clear your browser cache easily"
canonical_url: "https://www.nutrient.io/guides/workflow-automation/faq/how-to-clear-your-browser-cache/"
md_url: "https://www.nutrient.io/guides/workflow-automation/faq/how-to-clear-your-browser-cache.md"
last_updated: "2026-05-25T14:09:00.418Z"
description: "Learn how to quickly clear your browser cache and perform a hard refresh for a seamless Nutrient Workflow experience, enhancing your workflow."
---

# Clear browser cache for smooth workflow

## Clearing your browser cache

If you are experiencing display issues with elements in the Nutrient Workflow interface or are experiencing freezes, it's possible your browser is caching code that has been updated. The best way to cure this is to manually clear out your browser's cache. You DO NOT need to delete your browser cookies or login information.

1. Log out of Nutrient Workflow.

2. Perform the appropriate cache-clearing method for your browser: [Chrome](https://support.google.com/accounts/answer/32050) | [Edge](https://support.microsoft.com/en-us/search?query=edge%20clear%20cookies%20and%20cache) | [Internet Explorer](https://clear-my-cache.com/en/windows/internet-explorer-11.html) I [Safari](https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac).

3. Log back into Nutrient Workflow and try to perform the same action that caused the issue.

## Performing a hard refresh

Another option is to try a "Hard Refresh" of the page you're on. This is faster than the previous method but may not clear all cached files. See the article below for how to perform a hard refresh.

* [How to perform a hard refresh](https://www.howtogeek.com/672607/how-to-hard-refresh-your-web-browser-to-bypass-your-cache/).
---

> Part of [Frequently asked questions](/guides/workflow-automation/faq.md)

## Related pages

- [Customize your login screen with these easy tips](/guides/workflow-automation/faq/can-i-change-the-login-screen.md)
- [Connect Nutrient Workflow to an external SQL Server database](/guides/workflow-automation/faq/adding-sql-server-db-to-nutrient-workflow.md)
- [Streamline task management with the Form Assigner](/guides/workflow-automation/faq/assign-future-tasks-with-the-form-assigner.md)
- [Add tables to email notifications easily](/guides/workflow-automation/faq/adding-tables-to-email-notifications.md)
- [Changing milestone task names in project management](/guides/workflow-automation/faq/can-i-change-the-name-of-a-milestone-task-on-a-process-in-production.md)
- [Master table maintenance with Nutrient Workflow processes](/guides/workflow-automation/faq/creating-a-table-maintenance-process.md)
- [Preventing request ID creation until task completion](/guides/workflow-automation/faq/can-we-prevent-a-new-request-id-from-being-created-until-a-task-completed.md)
- [Streamline onboarding with ad-hoc related requests](/guides/workflow-automation/faq/creating-ad-hoc-related-requests.md)
- [Migrating requests in workflow automation processes](/guides/workflow-automation/faq/can-i-migrate-a-group-of-requests-from-one-version-of-a-process-to-an-updated-version.md)
- [Maximize task management with Nutrient Workflow's solutions](/guides/workflow-automation/faq/does-nutrient-workflow-support-leap-year-dates.md)
- [Streamline file uploads to SharePoint with Nutrient Workflow](/guides/workflow-automation/faq/can-nutrient-workflow-pass-files-into-sharepoint.md)
- [Mastering the coalesce technique for workflows](/guides/workflow-automation/faq/coalescing-data-ai-an-advanced-nutrient-workflow-technique.md)
- [Authenticate HTML forms with SAML securely](/guides/workflow-automation/faq/can-we-authenticate-with-saml-when-hosting-html-forms-outside-the-nutrient-workflow-portal.md)
- [Document generation vs. PDF generator in workflow automation](/guides/workflow-automation/faq/document-generation-vs-pdf-generator.md)
- [Customize your Nutrient Workflow logo with ease](/guides/workflow-automation/faq/custom-logo.md)
- [Do disabled users receive notifications in Nutrient Workflow?](/guides/workflow-automation/faq/do-notifications-get-sent-out-to-users-that-have-been-disabled.md)
- [Enhance Nutrient Workflow security with two-factor authentication](/guides/workflow-automation/faq/does-nutrient-workflow-support-two-factor-authentication.md)
- [Embed Outlook and Google calendars in your dashboard](/guides/workflow-automation/faq/embedding-calendars-in-dashboards.md)
- [Understanding task resets and user reassignments](/guides/workflow-automation/faq/does-the-user_recent_activity-store-data-when-a-user-resets-or-re-assign-a-task.md)
- [Efficiently extract grid data for custom tables](/guides/workflow-automation/faq/how-can-i-extract-grid-data-to-add-it-to-custom-tables.md)
- [Paste spreadsheet rows into a grid](/guides/workflow-automation/faq/how-can-i-paste-spreadsheet-rows-into-line-items.md)
- [Access your private database server easily](/guides/workflow-automation/faq/how-do-i-access-my-private-database-server.md)
- [Enable AUTH for secure Nutrient Workflow and Redis setup](/guides/workflow-automation/faq/how-do-i-enable-auth-for-nutrient-workflow-to-redis-communication.md)
- [Force users to change passwords on next login](/guides/workflow-automation/faq/how-do-i-force-a-user-to-change-their-password-on-the-next-login.md)
- [Enhance local communication in your application](/guides/workflow-automation/faq/how-do-i-force-local-communication-within-the-application.md)
- [How to limit file attachment size in Nutrient Workflow](/guides/workflow-automation/faq/how-do-i-limit-the-allowed-max-file-attachment-size.md)
- [Import active directory users with ADSync easily](/guides/workflow-automation/faq/how-do-i-import-active-directory-users-into-nutrient-workflow-using-adsync.md)
- [Easily prefill contact search fields in forms](/guides/workflow-automation/faq/how-do-i-prefill-in-a-contact-search.md)
- [Schedule a process](/guides/workflow-automation/faq/how-do-i-schedule-a-process.md)
- [Submit a help ticket at the Nutrient Workflow support site](/guides/workflow-automation/faq/how-do-i-submit-a-support-ticket.md)
- [Editing request details in active workflows](/guides/workflow-automation/faq/how-do-you-edit-request-description-and-other-fields-after-the-workflow-has-started.md)
- [Understanding user concurrency in Nutrient Workflow](/guides/workflow-automation/faq/how-is-user-concurrency-determined-for-my-installation.md)
- [Master dynamic task and request naming effectively](/guides/workflow-automation/faq/how-to-configure-dynamic-task-and-request-names.md)
- [Make your process lines straight with grid option](/guides/workflow-automation/faq/how-do-i-make-the-lines-in-a-process-straight.md)
- [How to reset your Nutrient Workflow password easily](/guides/workflow-automation/faq/i-forgot-my-password.md)
- [Edit request names seamlessly with dynamic names](/guides/workflow-automation/faq/is-there-a-way-to-edit-the-name-of-a-request-after-it-has-been-submitted.md)
- [Understanding time_out configuration in workflow automation](/guides/workflow-automation/faq/is-there-any-negative-impact-if-we-change-the-time_out-configuration-on-a-task-in-a-process-in-status-production.md)
- [Automate your report from a set starting date](/guides/workflow-automation/faq/i-would-like-to-set-a-report-to-run-from-a-set-date-say-1-1-15-through-the-current-day-today-how-can-i-set-my-report-to-do.md)
- [Optimize your workflow with Microsoft Nutrient Workflow integration](/guides/workflow-automation/faq/nutrient-workflow-integrate-microsoft-products.md)
- [Understanding account lockout rules in Nutrient Workflow](/guides/workflow-automation/faq/is-there-any-way-to-configure-account-lockout-rules.md)
- [Understanding the Nutrient Workflow and PSPDFKit acquisition](/guides/workflow-automation/faq/pspdfkit-acquisition.md)
- [Understanding requesters vs. recipients in workflows](/guides/workflow-automation/faq/the-difference-between-a-requester-and-a-recipient.md)
- [Optimize your workflows with Excel integration](/guides/workflow-automation/faq/using-excel-to-enhance-your-automation.md)
- [Streamline task assignments with Assigner tasks](/guides/workflow-automation/faq/using-assigner-tasks.md)
- [Upgrade your select list fields for better forms](/guides/workflow-automation/faq/upgrading-select-list-fields.md)
- [Discover Nutrient Workflow's browser compatibility](/guides/workflow-automation/faq/what-browsers-does-nutrient-workflow-support.md)
- [Understanding character limits for form inputs](/guides/workflow-automation/faq/what-character-limits-apply-to-the-form-input-fields.md)
- [Best practices for testing workflows in Nutrient Workflow](/guides/workflow-automation/faq/what-are-best-practices-for-testing-in-nutrient-workflow.md)
- [What Does 'Create a Copy of this Request' Do?](/guides/workflow-automation/faq/what-does-aucreate-a-copy-of-this-request-au-do.md)
- [Key steps for successful Nutrient Workflow load balancing](/guides/workflow-automation/faq/what-do-i-need-to-change-when-i-load-balance-nutrient-workflow.md)
- [Enhance your subscription with admin coaching support](/guides/workflow-automation/faq/what-is-admin-coaching.md)
- [Expert advanced technical support for Nutrient Workflow](/guides/workflow-automation/faq/what-is-advanced-technical-support-ats.md)
- [Best practices for archiving request data](/guides/workflow-automation/faq/what-is-the-best-practice-for-archiving-request-data-eg-attachments.md)
- [Understanding the iapprove master root account](/guides/workflow-automation/faq/what-is-the-iapprove-account.md)
- [What is the difference between Monitor and Manage Requests?](/guides/workflow-automation/faq/what-is-the-difference-between-monitor-and-manage-requests.md)
- [What is 'Submit on Behalf of:' when starting a new request?](/guides/workflow-automation/faq/what-is-submit-on-behalf-of-when-starting-a-new-request.md)
- [Essential guide to workflow versioning](/guides/workflow-automation/faq/when-to-version-a-production-workflow.md)
- [Streamline workflows with the PDF Generator Task](/guides/workflow-automation/faq/what-is-the-pdf-generator-task.md)
- [Future logging features for workflow automation](/guides/workflow-automation/faq/when-a-nutrient-workflow-administrator-performs-a-task-resets-or-redo-completion-is-there-a-logging-table-where-this-information-is-st.md)
- [Fixing missing fields in form data settings](/guides/workflow-automation/faq/why-are-fields-from-my-form-not-showing-up-in-data-configurations.md)
- [Understanding Nutrient Workflow log files for troubleshooting](/guides/workflow-automation/faq/where-are-the-logs-for-my-onpremise-installation-what-do-they-contain-and-what-should-i-look-out-for.md)