---
title: "Nutrient Workflow load balancing setup requirements"
canonical_url: "https://www.nutrient.io/guides/workflow-automation/faq/what-do-i-need-to-change-when-i-load-balance-nutrient-workflow/"
md_url: "https://www.nutrient.io/guides/workflow-automation/faq/what-do-i-need-to-change-when-i-load-balance-nutrient-workflow.md"
last_updated: "2026-06-09T10:25:14.576Z"
description: "Learn essential steps for load balancing your Nutrient Workflow installation, ensuring configuration consistency and optimal performance across all nodes."
---

# Key steps for successful Nutrient Workflow load balancing

Some on-premises installations of Nutrient Workflow may require the installation to be behind a load balancer for either redundant availability or performance purposes. If this applies to you, there are only a few things that need to happen to make your load balancing successful. Here is an overview.

1. Make sure all the nodes have identical Nutrient Workflow installations in every way in regards to the configuration of the application.

2. Only have the windows services installed by Nutrient Workflow running on one of your nodes at a time. Otherwise, you may receive duplicate notifications for tasks, run scheduled reports and processes multiple times, etc. You will need to configure a DNS entry or use a host file entry to make sure all the nodes point to this one server (e.g. nutrient workflow-services.yourdomain.com). If the node running these windows services goes down, you will either need to manually bring them up on another node and change the DNS/host files to point to the server on which you bring the services up. You may also be able to use some 3rd party heartbeat checking software that ties into windows services to bring up the services on a different node. Also of note, there is one file that will also need to be replicated manually to the other nodes. It contains the scheduled jobs for reports and processes. The file(s) is \nutrient workflow\app\scheduler\lib\cronic\jobs*.jobs.

3. The attachments, reports, and temp folders from the app\service directory in addition to the licenses folder in the root Nutrient Workflow folder must be relocated to a shared location accessible by all nodes. You will need to reconfigure the\nutrient workflow\app\settings\settings.config and \nutrient workflow\app\webserver\server-config.json files to point to the proper locations of these directories. You can use the OnPremise Manager to make these changes. In addition, you will want to change C:\Program Files(x86)\Nutrient Workflow\OnPremise Manager\installer-config-Nutrient Workflow.json to reflect the changes. These files support the UNC naming convention, so you can use any file share or NAS as your storage for these directories. Keep in mind that you may need to change the account that the IIS application pools and Nutrient Workflow windows services run to ensure proper permissions to the shared resource. If you do change the application pool account, make sure you also give that account full permissions to Nutrient Workflow directory locally.

4. Nutrient Workflow has a built-in mechanism that you can use in your load balancer configuration to maintain application availability. Using <your url>/healthcheck as the node-up check will ensure that you are only attempting to hit nodes that are alive and well.

5. SSL offload to the load balancer is also preferable so you do not need to maintain the certificate on each node. This is discussed in a different article. If you configure the load balancer in this manner, you will also need to make sure that sticky sessions are configured and that X-Forwarded-Proto header is passed with a value of https.

If at any time you need assistance in configuring your load balancing setup, registered users can submit a help request at support.integrify.com to request the time of an Nutrient Workflow Technical Support Specialist.

---

> Part of [Frequently asked questions](/guides/workflow-automation/faq.md)

## Related pages

- [Connect Nutrient Workflow to an external SQL Server database](/guides/workflow-automation/faq/adding-sql-server-db-to-nutrient-workflow.md)
- [Add tables to email notifications easily](/guides/workflow-automation/faq/adding-tables-to-email-notifications.md)
- [Streamline task management with the Form Assigner](/guides/workflow-automation/faq/assign-future-tasks-with-the-form-assigner.md)
- [Changing milestone task names in project management](/guides/workflow-automation/faq/can-i-change-the-name-of-a-milestone-task-on-a-process-in-production.md)
- [Customize your login screen with these easy tips](/guides/workflow-automation/faq/can-i-change-the-login-screen.md)
- [Migrating requests in workflow automation processes](/guides/workflow-automation/faq/can-i-migrate-a-group-of-requests-from-one-version-of-a-process-to-an-updated-version.md)
- [Preventing request ID creation until task completion](/guides/workflow-automation/faq/can-we-prevent-a-new-request-id-from-being-created-until-a-task-completed.md)
- [Authenticate HTML forms with SAML securely](/guides/workflow-automation/faq/can-we-authenticate-with-saml-when-hosting-html-forms-outside-the-nutrient-workflow-portal.md)
- [Streamline file uploads to SharePoint with Nutrient Workflow](/guides/workflow-automation/faq/can-nutrient-workflow-pass-files-into-sharepoint.md)
- [Mastering the coalesce technique for workflows](/guides/workflow-automation/faq/coalescing-data-ai-an-advanced-nutrient-workflow-technique.md)
- [Streamline onboarding with ad-hoc related requests](/guides/workflow-automation/faq/creating-ad-hoc-related-requests.md)
- [Master table maintenance with Nutrient Workflow processes](/guides/workflow-automation/faq/creating-a-table-maintenance-process.md)
- [Customize your Nutrient Workflow logo with ease](/guides/workflow-automation/faq/custom-logo.md)
- [Do disabled users receive notifications in Nutrient Workflow?](/guides/workflow-automation/faq/do-notifications-get-sent-out-to-users-that-have-been-disabled.md)
- [Document generation vs. PDF generator in workflow automation](/guides/workflow-automation/faq/document-generation-vs-pdf-generator.md)
- [Maximize task management with Nutrient Workflow's solutions](/guides/workflow-automation/faq/does-nutrient-workflow-support-leap-year-dates.md)
- [Understanding task resets and user reassignments](/guides/workflow-automation/faq/does-the-user_recent_activity-store-data-when-a-user-resets-or-re-assign-a-task.md)
- [Embed Outlook and Google calendars in your dashboard](/guides/workflow-automation/faq/embedding-calendars-in-dashboards.md)
- [Efficiently extract grid data for custom tables](/guides/workflow-automation/faq/how-can-i-extract-grid-data-to-add-it-to-custom-tables.md)
- [Enhance Nutrient Workflow security with two-factor authentication](/guides/workflow-automation/faq/does-nutrient-workflow-support-two-factor-authentication.md)
- [Paste spreadsheet rows into a grid](/guides/workflow-automation/faq/how-can-i-paste-spreadsheet-rows-into-line-items.md)
- [Access your private database server easily](/guides/workflow-automation/faq/how-do-i-access-my-private-database-server.md)
- [Enable AUTH for secure Nutrient Workflow and Redis setup](/guides/workflow-automation/faq/how-do-i-enable-auth-for-nutrient-workflow-to-redis-communication.md)
- [Submit a help ticket at the Nutrient Workflow support site](/guides/workflow-automation/faq/how-do-i-submit-a-support-ticket.md)
- [Force users to change passwords on next login](/guides/workflow-automation/faq/how-do-i-force-a-user-to-change-their-password-on-the-next-login.md)
- [Easily prefill contact search fields in forms](/guides/workflow-automation/faq/how-do-i-prefill-in-a-contact-search.md)
- [Schedule a process](/guides/workflow-automation/faq/how-do-i-schedule-a-process.md)
- [Make your process lines straight with grid option](/guides/workflow-automation/faq/how-do-i-make-the-lines-in-a-process-straight.md)
- [Enhance local communication in your application](/guides/workflow-automation/faq/how-do-i-force-local-communication-within-the-application.md)
- [How to limit file attachment size in Nutrient Workflow](/guides/workflow-automation/faq/how-do-i-limit-the-allowed-max-file-attachment-size.md)
- [Editing request details in active workflows](/guides/workflow-automation/faq/how-do-you-edit-request-description-and-other-fields-after-the-workflow-has-started.md)
- [Clear browser cache for smooth workflow](/guides/workflow-automation/faq/how-to-clear-your-browser-cache.md)
- [Import active directory users with ADSync easily](/guides/workflow-automation/faq/how-do-i-import-active-directory-users-into-nutrient-workflow-using-adsync.md)
- [Master dynamic task and request naming effectively](/guides/workflow-automation/faq/how-to-configure-dynamic-task-and-request-names.md)
- [Edit request names seamlessly with dynamic names](/guides/workflow-automation/faq/is-there-a-way-to-edit-the-name-of-a-request-after-it-has-been-submitted.md)
- [Understanding user concurrency in Nutrient Workflow](/guides/workflow-automation/faq/how-is-user-concurrency-determined-for-my-installation.md)
- [How to reset your Nutrient Workflow password easily](/guides/workflow-automation/faq/i-forgot-my-password.md)
- [Automate your report from a set starting date](/guides/workflow-automation/faq/i-would-like-to-set-a-report-to-run-from-a-set-date-say-1-1-15-through-the-current-day-today-how-can-i-set-my-report-to-do.md)
- [Understanding time_out configuration in workflow automation](/guides/workflow-automation/faq/is-there-any-negative-impact-if-we-change-the-time_out-configuration-on-a-task-in-a-process-in-status-production.md)
- [Understanding account lockout rules in Nutrient Workflow](/guides/workflow-automation/faq/is-there-any-way-to-configure-account-lockout-rules.md)
- [Understanding the Nutrient Workflow and PSPDFKit acquisition](/guides/workflow-automation/faq/pspdfkit-acquisition.md)
- [Streamline task assignments with Assigner tasks](/guides/workflow-automation/faq/using-assigner-tasks.md)
- [Understanding requesters vs. recipients in workflows](/guides/workflow-automation/faq/the-difference-between-a-requester-and-a-recipient.md)
- [Optimize your workflows with Excel integration](/guides/workflow-automation/faq/using-excel-to-enhance-your-automation.md)
- [Upgrade your select list fields for better forms](/guides/workflow-automation/faq/upgrading-select-list-fields.md)
- [Best practices for testing workflows in Nutrient Workflow](/guides/workflow-automation/faq/what-are-best-practices-for-testing-in-nutrient-workflow.md)
- [Optimize your workflow with Microsoft Nutrient Workflow integration](/guides/workflow-automation/faq/nutrient-workflow-integrate-microsoft-products.md)
- [Enhance your subscription with admin coaching support](/guides/workflow-automation/faq/what-is-admin-coaching.md)
- [Understanding character limits for form inputs](/guides/workflow-automation/faq/what-character-limits-apply-to-the-form-input-fields.md)
- [Discover Nutrient Workflow's browser compatibility](/guides/workflow-automation/faq/what-browsers-does-nutrient-workflow-support.md)
- [What Does 'Create a Copy of this Request' Do?](/guides/workflow-automation/faq/what-does-aucreate-a-copy-of-this-request-au-do.md)
- [What is 'Submit on Behalf of:' when starting a new request?](/guides/workflow-automation/faq/what-is-submit-on-behalf-of-when-starting-a-new-request.md)
- [Best practices for archiving request data](/guides/workflow-automation/faq/what-is-the-best-practice-for-archiving-request-data-eg-attachments.md)
- [Fixing missing fields in form data settings](/guides/workflow-automation/faq/why-are-fields-from-my-form-not-showing-up-in-data-configurations.md)
- [Expert advanced technical support for Nutrient Workflow](/guides/workflow-automation/faq/what-is-advanced-technical-support-ats.md)
- [Future logging features for workflow automation](/guides/workflow-automation/faq/when-a-nutrient-workflow-administrator-performs-a-task-resets-or-redo-completion-is-there-a-logging-table-where-this-information-is-st.md)
- [Understanding the iapprove master root account](/guides/workflow-automation/faq/what-is-the-iapprove-account.md)
- [Streamline workflows with the PDF Generator Task](/guides/workflow-automation/faq/what-is-the-pdf-generator-task.md)
- [What is the difference between Monitor and Manage Requests?](/guides/workflow-automation/faq/what-is-the-difference-between-monitor-and-manage-requests.md)
- [Understanding Nutrient Workflow log files for troubleshooting](/guides/workflow-automation/faq/where-are-the-logs-for-my-onpremise-installation-what-do-they-contain-and-what-should-i-look-out-for.md)
- [Essential guide to workflow versioning](/guides/workflow-automation/faq/when-to-version-a-production-workflow.md)