---
title: "Start a process with QR code"
canonical_url: "https://www.nutrient.io/guides/workflow-automation/mobile-app/qr-code/"
md_url: "https://www.nutrient.io/guides/workflow-automation/mobile-app/qr-code.md"
last_updated: "2026-05-30T02:20:01.453Z"
description: "Start workflow processes by scanning QR codes with the mobile app for direct access without navigating menus."
---

# Start a process with QR code

The Nutrient Workflow Automation mobile app includes a built-in QR code scanner that enables you to start workflow processes by scanning QR codes.

## Prerequisites

Before scanning QR codes:

- Install the Nutrient Workflow Automation mobile app for iOS or Android.

- Have QR codes generated by an administrator.

- Grant camera permissions to the mobile app when prompted.

## How it works

Administrators can [generate QR codes](https://www.nutrient.io/guides/workflow-automation/admin-guide/processes/process-detail/process-detail-links-api-options.md) for specific processes. When you scan one of these QR codes with the mobile app, it automatically opens that process for you to complete.

**To scan a QR code**

1. Tap the **QR code** icon in the upper-right corner of the Home screen.

2. Point your camera at the QR code.

3. The associated process starts automatically.

## Common use cases

QR code scanning is useful for:

- **Physical locations** — Scan codes posted on equipment, at workstations, or throughout facilities to start maintenance requests or inspections.

- **Events** — Register attendees on the fly or start checkin processes.

- **Documents** — Attach QR codes to physical documents to initiate digital workflows.

- **Asset management** — Scan asset tags to start service requests or inventory updates.

## Troubleshooting

**QR code doesn’t scan**

Ensure the QR code is clearly visible and well-lit. Move closer or adjust the angle of your device.

**Camera doesn’t open**

Check that camera permissions are enabled for the Nutrient Workflow Automation app in your device settings.

**Process doesn’t start after scanning**

Verify the QR code was generated for your organization. Contact your administrator if the issue persists.

## Next steps

- [Dashboard](https://www.nutrient.io/guides/workflow-automation/mobile-app/dashboard.md) — Learn about the Home screen and task overview.

- [Task management](https://www.nutrient.io/guides/workflow-automation/mobile-app/requests/task-management.md) — Review and complete tasks on your mobile device.
---

## Related pages

- [Nutrient Workflow Automation mobile app authentication](/guides/workflow-automation/mobile-app/authentication.md)
- [Nutrient Workflow Automation mobile app dashboard](/guides/workflow-automation/mobile-app/dashboard.md)
- [Nutrient Workflow Automation mobile app feedback](/guides/workflow-automation/mobile-app/feedback.md)
- [Forms in the mobile app](/guides/workflow-automation/mobile-app/forms.md)
- [Nutrient Workflow Automation mobile app overview](/guides/workflow-automation/mobile-app.md)