---
title: "Workflow Automation troubleshooting | Workflow Automation"
canonical_url: "https://www.nutrient.io/guides/workflow-automation/troubleshoot/"
md_url: "https://www.nutrient.io/guides/workflow-automation/troubleshoot.md"
last_updated: "2026-05-15T19:10:05.124Z"
description: "Solutions for common issues in Workflow Automation, including error notifications, task assignment issues, and report failures."
---

# Troubleshooting

Troubleshoot common issues you might encounter with Nutrient Workflow.

## Notifications

- [Error in the custom notification for this email. Please notify the process owner.](https://www.nutrient.io/guides/workflow-automation/troubleshooting/error-in-the-custom-notification-for-this-email-please-notify-the-process-owner.md)

- [When I change my process to a Testing or Production publish status, some notifications aren’t being sent to task recipients.](https://www.nutrient.io/guides/workflow-automation/troubleshooting/when-i-change-my-process-to-a-testing-or-production-publish-status-some-notifications-are-not-being-sent-to-task-recipients.md)

- [Why are notifications from our cloud instance being dropped, blocked, or marked as spam?](https://www.nutrient.io/guides/workflow-automation/troubleshooting/why-are-notifications-from-our-cloud-instance-being-dropped-blocked-or-marked-as-spam.md)

## Task management

- [Nutrient Workflow won’t allow me to assign a whole group to an initialized task.](https://www.nutrient.io/guides/workflow-automation/troubleshooting/integrify-will-not-allow-me-to-assign-a-whole-group-to-an-initialized-task.md)

- [My request won’t flow to the next task.](https://www.nutrient.io/guides/workflow-automation/troubleshooting/my-request-wont-flow-to-the-next-task.md)

## Reports and exports

- [Why am I not receiving scheduled reports?](https://www.nutrient.io/guides/workflow-automation/troubleshooting/why-am-i-not-receiving-scheduled-reports.md)

- [When I export to PDF, some fields are blank even though the formatted view shows those boxes as completed.](https://www.nutrient.io/guides/workflow-automation/troubleshooting/when-i-export-to-pdf-some-fields-are-blank-even-though-the-formatted-view-shows-those-boxes-as-completed.md)

## Commands

- [When I run a command directly on the server, it works fine. However, when I run a command from the command line task type, it fails.](https://www.nutrient.io/guides/workflow-automation/troubleshooting/when-i-run-a-command-directly-on-the-server-it-works-fine-however-when-run-from-the-command-line-task-type-it-fails.md)
---

## Related pages

- [Workflow Automation](/guides/workflow-automation.md)
- [Frequently asked questions](/guides/workflow-automation/faq.md)
- [Stay updated with Workflow Automation releases](/guides/workflow-automation/release-notes.md)
- [Nutrient Workflow Automation Platform Acknowledgements](/guides/workflow-automation/acknowledgements.md)