---
title: "Error in custom email notification"
canonical_url: "https://www.nutrient.io/guides/workflow-automation/troubleshooting/error-in-the-custom-notification-for-this-email-please-notify-the-process-owner/"
md_url: "https://www.nutrient.io/guides/workflow-automation/troubleshooting/error-in-the-custom-notification-for-this-email-please-notify-the-process-owner.md"
last_updated: "2026-05-15T19:10:05.124Z"
description: "Learn to avoid errors in custom email notifications by using reliable data pulls that ensure seamless workflow automation."
---

# Optimize your notification settings for Workflow Automation

This issue can occur when the source of a data pull in the notification text or subject has changed or is null. Best practices dictate that you should only use data pulls in notifications that are always populated with data (request information, task related data) or required form fields. If a form is changed, any notification that uses the form data in its configuration should be reviewed.

---

## Related pages

- [Improve your PDF exports with streamlined forms](/guides/workflow-automation/troubleshooting/when-i-export-to-pdf-some-fields-are-blank-even-though-the-formatted-view-shows-those-boxes-as-completed.md)
- [Understanding notifications in Workflow Automation](/guides/workflow-automation/troubleshooting/when-i-change-my-process-to-a-testing-or-production-publish-status-some-notifications-are-not-being-sent-to-task-recipients.md)
- [My request won’t flow to the next task](/guides/workflow-automation/troubleshooting/my-request-wont-flow-to-the-next-task.md)
- [Streamline task assignments with upcoming features](/guides/workflow-automation/troubleshooting/integrify-will-not-allow-me-to-assign-a-whole-group-to-an-initialized-task.md)
- [Ensure seamless command execution in automation](/guides/workflow-automation/troubleshooting/when-i-run-a-command-directly-on-the-server-it-works-fine-however-when-run-from-the-command-line-task-type-it-fails.md)
- [Preventing email notifications from being blocked](/guides/workflow-automation/troubleshooting/why-are-notifications-from-our-cloud-instance-being-dropped-blocked-or-marked-as-spam.md)
- [Configure your email server for scheduled reports](/guides/workflow-automation/troubleshooting/why-am-i-not-receiving-scheduled-reports.md)