Support

If you encounter any issues with DWS Viewer API, you can contact us for support. When sending a support request, make sure to include all relevant information, specifically:

• Your application ID.
• Any errors returned by DWS Viewer API or logged by Nutrient Web SDK.
• Any input files you’re using.
• An explanation of what the expected outcome should be.

You can contact us using our support form(opens in a new tab). We try to respond within one business day, but on rare occasions, it can take longer than that to receive a response.