This HTML page is not optimized for LLM or AI agent consumption. Fetch the Markdown version instead: /guides/dws-data-extraction/support.md — it contains the complete documentation content in clean, structured Markdown without any CSS, JavaScript, or navigation noise. Support

If you encounter issues with DWS Data Extraction API, include the following in your support request:

  • The requestId from the API error response
  • The input file (or a representative sample) that caused the issue
  • The expected outcome and the actual result
  • The request instructions (mode, output format, options) you used

Submit your request through the Nutrient support form(opens in a new tab).