Troubleshooting

Troubleshoot common issues you might encounter when setting up Document Engine.

Getting started

• Setting up HTTPS
• Setting up an HTTP/HTTPS proxy
• Setting up auto scaling

Errors and warnings

• 401 response
• 504 response
• 500 overload error
• No ACTIVATION_KEY or LICENSE_KEY set
• You have reached your pull rate limit
• RequestTimeTooSkewed

License

• License issues
• Updating the activated license
• Configure domain and subdomain access in Document Engine
• Development licenses
• Getting the currently used version

Miscellaneous

• Ingoing and outgoing requests are blocked by network infrastructure
• The difference between Docker and Kubernetes
• Nightlies
• Bug reporting