Troubleshooting

Troubleshoot common issues you might encounter when setting up Document Engine.

Getting started

• Setting up HTTPS

• Setting up an HTTP/HTTPS proxy

• Setting up auto scaling

Errors and warnings

• 401 response

• 504 response

• 500 overload error

• No ACTIVATION_KEY or LICENSE_KEY set

• You have reached your pull rate limit

• RequestTimeTooSkewed

License

• License issues

• Updating the activated license

• Configure domain and subdomain access in Document Engine

• Development licenses

• Getting the currently used version

Miscellaneous

• Ingoing and outgoing requests are blocked by network infrastructure

• The difference between Docker and Kubernetes

• Nightlies

• Bug reporting