SharePoint Document Converter General FAQ

Our aim has always been to support all current and future SharePoint versions. SharePoint versions from 2007 to 2019 largely share the same architecture, resulting in mainly small tweaks (and some not-so-small ones) to make the same product work on all SharePoint versions. To us, on-premises means a SharePoint 2007–2019 installation that you installed yourself, or that someone other than Microsoft is maintaining on your behalf.

Over the last few years, Microsoft has been pushing “the cloud,” popularizing a product known as SharePoint Online, or Office 365. Depending on who you talk to, these terms are used interchangeably, but we call it SharePoint Online. Although the SharePoint Online user interface resembles SharePoint 2019, under the hood, it’s quite different, especially when it comes to third-party extensibility. Our core conversion service is largely the same, but the entire frontend (SharePoint user interface, and workflow actions) had to be redeveloped from scratch.

Although this process has been very challenging, we’ve now achieved full feature parity, at least where feasible. For an overview of the key similarities and differences, refer to this knowledge base article.

In addition to a 30-day fully functional trial version, a completely free version of Nutrient Document Converter for SharePoint Online is available as well. The Trial should be used when evaluating the product with the intention to purchase a full subscription. This version provides a large number of operations for 30 days with the ability to use all functionality provided by the product. However, generated documents include an evaluation watermark.

The Free version is aimed at users who only need basic functionality and a modest number of operations per month. Documents generated using the Free subscription do not include an evaluation watermark.

Each subscription level comes with a different maximum operation size and operations per month allowance. The maximum size decides the size, in bytes, for a single operation. This includes the total size of all source files in a single merge operation, as well as the size of a single conversion.

The number of operations per month is the number of individual operations carried out. Examples of a single operation are: converting a file, watermarking a file, securing a file, and carrying out OCR on a single page.

Each subscription level comes with a different operations per month allowance (refer to the previous point). When a subscription has reached 75 percent of its allowance, you’ll receive an automated email requesting you to contact the Nutrient team to make arrangements. When reaching 100 percent of the allowance without making any arrangements, the software will cease to work for the remainder of the month.

If 75 percent is not the correct trigger for your organization, contact Support to change this figure.

Navigate to the Orders Screen, (you may be asked to log in first), click Get License Key next to the relevant order, and click the Download link. After downloading the license key, you can forward it to someone else by attaching it to an email.

You can make a purchase online or via purchase order (wire transfer or ACH). We support Mastercard and Visa credit and debit cards and American Express. Learn more.

Although they look the same, SharePoint Online and SharePoint on-premises (2007–2019) are completely different and incompatible products. As a result, there’s no way to install our on-premises software “in the cloud.” We provide a separate SharePoint Online solution at a great price. We’re very reasonable and will always consider existing licenses when providing price quotes for our online subscriptions. Just talk to us.

All our historical releases have been driven by real-world customer requests. If you require a generic feature to be implemented, contact us.

Our support desk typically provides information, advice, and guidance for no additional fee. However, if you need us to carry out (part of) the implementation of your project, contact us. We may pick it up internally or put you in contact with a third party familiar with our products and services.

It depends on the number of cores in your server, the number of servers, the kind of documents you’re converting, the complexity of the documents you’re converting, the number of concurrent users, etc. You can read more about scalability and performance here.

With Document Converter, you can easily convert 100+ file types to PDF. There are some cross-conversion capabilities as well. Check out the complete list of supported file formats.

You’ll need to uninstall the old version and install the new one. Additionally, depending on the version you have, there are some things to consider. Learn more about upgrading to the latest version of Nutrient Document Converter.

No, you don’t need to worry about the security of your files, as they don’t leave SharePoint. Furthermore, you canautomatically secure Word, Excel, PowerPoint, and PDF files by applying watermarks or using SharePoint Designer workflows and Nintex workflows.

With Nutrient Document Converter, you can make your scanned PDFs fully searchable and indexable. Here is where you’ll find examples of the most common use cases of Nutrient’s OCR technology and learn about PDF/A support. Keep in mind that, in addition to the Document Converter for SharePoint license, you’ll need a valid add-on license for OCR and PDF/A Archiving for SharePoint.

Here are the articles about watermarking documents with Nutrient Document Converter for SharePoint. You can find everything you need to apply watermarks to your Word, Excel, PowerPoint, and PDF files.

The most common reason for this is that, by default, watermarks are displayed in the background, behind a document’s content. In most cases, this isn’t a problem, as the content of most documents is largely transparent. However, this isn’t the case for PowerPoint presentations or scanned content. Read more.

You’ll find numerous articles explaining the Nintex workflow with Document Converter for SharePoint on-premises here. You’ll also find information about the online version and using Nintex workflow for Office 365.

Document Converter for SharePoint automatically converts and merges all files attached to an InfoPath form as long as they’re part of the views being converted. The conversion of attachments is enabled by default, but it can be disabled globally using the conversion service’s configuration file, or on a call-by-call basis when using the web services interface. For more details, read this article.

To determine which view or views to export, Nutrient Document Converter uses prioritization rules. The first rule is, that regardless of how a view or views are selected for export, if the selected view has a print view specified, then that view is given priority. Check out other view prioritization rules and the example of how to use a special view for exporting to PDF.

Yes. You need to create a simple SharePoint Designer workflow to automatically convert any new or updated document in a library to PDF format. Then you need to periodically copy a batch of converted PDF files from SharePoint to your local drive using a library’s Actions/Open with Windows Explorer menu. Finally, you need to select the batch of PDF files on your local system, right-click one of the files, and select the Print option.

Yes, Nutrient’s Document Converter has a range of merging options, along with a SharePoint workflow, to split PDF files.

Take a look at the most common deployment scenarios for the Nutrient Document Converter and check out the advice on securing the server through firewall ports, network authentication, secure communication, and secure Office installation.

The tenancy ID can usually be found at the bottom of the trial subscription box. If the trial has already been installed in the destination SharePoint environment, then the easiest way to retrieve the tenancy ID is to try and convert a file using Document Converter’s SharePoint user interface.

Some of the features provided by Nutrient Document Converter for SharePoint Online require a level of privileges slightly higher than what out-of-the-box SharePoint App Store apps are allowed to have. Rather than bypassing the App Store completely, making deployment more difficult, we provide the option to elevate the app permissions manually, but only when certain functionality is needed. You can centrally elevate the app on all site collections and also elevate the app on a single site collection.